My signatures are missing / lost / have disappeared. What can I do to retrieve them?

Your signatures should never disappear without a reason. This might have happened if a 3rd party program, like a disc cleaner, was setup wrong.
To try and retrieve your signature follow these steps:

  • If you backed up your settings, simply load the data from our server. Back up periodically.
  • Restart the browser, open the editor and see if they are restored.
  • Reinstall from, restart and see if they are back.
  • If none of these helped, you will have to recreate your signatures. To make the process much quicker, go to an old email you’ve sent, copy the signature and paste it to the editor.

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